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Welcome to LeanTechOps LLC ("LeanTechOps," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, products, and related offerings.
By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Company Information
LeanTechOps LLC is a technology consulting and software development company providing services including:
- Software development and engineering
- Artificial intelligence and machine learning consulting
- Product strategy and management
- Cloud architecture and infrastructure consulting
- Fractional CTO/CPTO services
- MVP and custom application development
- Technology advisory services
LeanTechOps may also develop, operate, or maintain proprietary software products and platforms.
2. Acceptance of Terms
By using our website or services, you represent that:
- You are at least 18 years of age.
- You have authority to enter into legally binding agreements.
- You agree to comply with these Terms and all applicable laws.
- If you are using our services on behalf of an organization, you represent that you have authority to bind that organization.
3. Services
The scope of services provided by LeanTechOps shall be defined in a separate proposal, Statement of Work ("SOW"), Master Services Agreement ("MSA"), contract, or other written agreement.
Any timeline, estimate, budget, deliverable, or milestone provided before execution of a written agreement is non-binding and subject to change.
4. Client Responsibilities
Clients agree to:
- Provide accurate and complete information.
- Supply required access, credentials, and resources necessary for project execution.
- Designate an authorized point of contact.
- Review and provide feedback on deliverables in a timely manner.
- Obtain all necessary rights and permissions for materials supplied to LeanTechOps.
- Delays caused by the client may impact delivery schedules and project costs.
5. Fees and Payments
Unless otherwise agreed in writing:
- All fees are stated in U.S. Dollars.
- Invoices are due within thirty (30) days of issuance.
- Late payments may incur interest at the maximum rate permitted by law.
- LeanTechOps may suspend work for overdue accounts.
- Clients are responsible for all applicable taxes, excluding taxes based on LeanTechOps' income.
6. Intellectual Property
Client Property
Clients retain ownership of:
- Client-provided content
- Business data
- Trademarks
- Confidential information
- Existing intellectual property
LeanTechOps Property
LeanTechOps retains ownership of:
- Proprietary frameworks
- Templates
- Methodologies
- Libraries
- Development tools
- Know-how
- Pre-existing intellectual property
Deliverables
Ownership of project deliverables shall be governed by the applicable contract, SOW, or written agreement.
Unless otherwise agreed in writing, ownership of deliverables transfers upon full payment of all applicable fees.
7. Confidentiality
Each party agrees to protect the confidential information of the other party using reasonable care.
Confidential information includes:
- Business plans
- Technical information
- Product roadmaps
- Source code
- Customer information
- Financial information
- Non-public operational information
Confidentiality obligations shall survive termination of services.
8. AI and Data Usage
LeanTechOps may utilize AI-assisted tools to improve productivity and service delivery.
LeanTechOps will not use client confidential information, proprietary source code, customer data, intellectual property, or project materials to train public AI models without the client's explicit written authorization.
Where AI-assisted tools are utilized, LeanTechOps will take commercially reasonable measures to maintain confidentiality and data security.
9. Product-Specific Terms
LeanTechOps develops and operates proprietary software products, including but not limited to:
- Gallyo
- Scrummer AI
Additional terms, privacy policies, licenses, or subscription agreements may apply to those products.
In the event of a conflict between these Terms and product-specific terms, the product-specific terms shall control.
10. Warranties Disclaimer
EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT, ALL SERVICES, SOFTWARE, DELIVERABLES, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
LEANTECHOPS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- UNINTERRUPTED OR ERROR-FREE OPERATION
LeanTechOps does not guarantee specific business outcomes, revenue growth, user acquisition, funding success, or market performance.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEANTECHOPS SHALL NOT BE LIABLE FOR:
- Indirect damages
- Consequential damages
- Special damages
- Incidental damages
- Lost profits
- Lost revenue
- Lost business opportunities
- Loss of goodwill
- Data loss
LEANTECHOPS' TOTAL LIABILITY ARISING FROM ANY CLAIM SHALL NOT EXCEED THE TOTAL FEES PAID TO LEANTECHOPS FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT.
12. Indemnification
Client agrees to defend, indemnify, and hold harmless LeanTechOps and its officers, employees, contractors, and affiliates from claims arising out of:
- Client-provided materials
- Violation of applicable laws
- Infringement of third-party rights
- Misuse of deliverables or services
13. Independent Contractor Relationship
LeanTechOps is an independent contractor.
Nothing in these Terms creates:
- A partnership
- Joint venture
- Agency relationship
- Employment relationship
between the parties.
14. Termination
Either party may terminate services according to the terms specified in the applicable agreement.
Upon termination:
- Outstanding fees become immediately due.
- Confidentiality obligations remain in effect.
- Rights accrued before termination survive.
15. Force Majeure
LeanTechOps shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including:
- Natural disasters
- Internet outages
- Cyberattacks
- Government actions
- Labor disputes
- Utility failures
- Acts of war or terrorism
16. Governing Law
These Terms shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles.
17. Dispute Resolution
The parties agree to attempt in good faith to resolve disputes through informal negotiation before initiating legal proceedings.
Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Travis County, Texas.
18. Changes to These Terms
LeanTechOps may update these Terms from time to time.
Changes become effective upon posting to the website. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.
19. Contact Information
LeanTechOps LLC
Austin, Texas, United States
Email: connect@leantechops.co
Website: https://leantechops.co
For questions regarding these Terms, please contact us at connect@leantechops.co.